CAN I WASH MY BOILED WOOL SLIPPERS?

Löwenweiss boiled wool slippers will retain their characteristics much longer if washed with a specific soap for wool, in lukewarm water, without rubbing or spinning, and possibly removing any excess water by dabbing them with a dry cloth. Leave to dry horizontally at room temperature.

» Hand wash 30°C - 65°F

» Do not spin

» Do not dry clean

» Dry flat

» Air dry

WHAT IF THE SLIPPERS ARE THE WRONG SIZE?

Before purchasing, please make sure to check our size table and measure your foot as explained. If you should have any problems, please contact the customer service at the following address and phone number:

Nemea srl

via Giorgio Perlasca, 25

31044 Montebelluna (Tv) - Italia

Tel: +39 0423 870158

E-mail: [email protected]

For further information, please see the Terms of Sale page.

WHAT CAN I DO IN THE EVENT OF MANUFACTURING DEFECTS?

Nemea will be liable for any lack of conformity that may become apparent within the statutory time limits. In case of lack of conformity, you may request in writing to have the item repaired or replaced within 30 days (via registered letter with return receipt or by e-mail).

HOW CAN I PAY FOR MY ORDER?

The following payment methods are available:

PAYPAL

Customers can pay through the Paypal circuit in accordance with its specific payment methods.

CREDIT CARD

If goods are purchased with payment by Credit Card, the transaction may be made through the secure payment platform PayPal, Braintree or another secure server previously chosen by Nemea. Under no circumstances, and in no stage of payment, shall Nemea be able to know the credit card details of the Customer, which are transmitted via secure connection directly to the site of the bank that will handle the transaction. Such data shall not be stored on the electronic archives of Nemea, therefore the latter may not be held liable, in any way, for any fraudulent or illegal use of credit cards by a third party at the time of payment.

BANK TRANSFER

In case of purchase via bank transfer, the bank details for payment will be shown. Goods will be shipped only upon receipt of successful payment in the bank.

HOW WILL I RECEIVE MY ORDER?

The products purchased will be delivered to the specified address. Our shipments are entrusted to:

» BRT

» SDA

» GLS

» DHL

WHERE CAN I RETURN MY SLIPPERS IF THEY DO NOT FIT?

Any complaint or request for information may be sent to Nemea at the following address and phone number:

Nemea srl

via Giorgio Perlasca, 25

31044 Montebelluna (Tv) - Italia

Tel: +39 0423 870158

E-mail: [email protected]

Please contact the company before returning any items.

Everything you could ever want to know about our slippers.